Refiner is a focused in-app survey tool for SaaS teams that triggers micro-surveys based on specific user behavior.
Paid subscription plans
AskNicely is a customer feedback platform built around NPS programs and mobile-first workflows for coaching frontline teams.
Paid subscription plans
Zonka Feedback is an AI customer feedback platform collecting responses across email, SMS, WhatsApp, web, in-app, and offline channels.
Free plan available, paid plans for more features
Qualtrics is an enterprise experience management platform that uses AI-powered text analytics to analyze customer feedback and identify sentiment, patterns, and drivers.
Custom enterprise pricing
Kapiche uses AI to detect patterns in open-text customer feedback without relying on manual tagging or predefined categories, surfacing themes automatically.
Custom enterprise pricing
Thematic analyzes unstructured customer feedback at scale to automatically surface themes and explain the reasons behind changes in customer experience metrics.
Custom enterprise pricing
Chattermill unifies customer feedback from reviews, support tickets, surveys, and social channels, using AI to detect themes, sentiment, and emerging trends.
Custom enterprise pricing
Make customer feedback visible and actionable.
Free + from $49/mo
Automated sentiment analysis for business feedback.
Free + from $206.69/mo
Canny: Organize feature requests and prioritize your roadmap.
Free + from $79/mo
A survey creation platform with a range of features.
Free + from $29/mo