Mentionlytics

Mentionlytics helps us find out where and how our brand, competitors and keywords are mentioned online, without checking each platform by hand. It tracks social media and websites and reports on sentiment and share of voice. Reviewers on Capterra praised its easy setup and clear reports.

Yes, it looks like a reasonable fit for a small team. Capterra shows 4.7 out of 5 from 38 reviews, with high marks for ease of use and customer service, and the lowest entry plan is modest. Reviewers did mention running out of monthly mentions and some repeated or irrelevant results.

Capterra lists flat monthly plans from Basic at $69 up to Enterprise at $999, with a free trial but no free version. Please confirm current prices on the vendor pricing page. One reviewer found the higher tiers expensive and the add-on structure inflexible.

We could track brand and competitor mentions, run sentiment analysis, compare share of voice and produce reports. Reviewers also mention real-time analytics and broad coverage of social platforms and websites.

It helps rather than replaces a person. It gathers and scores mentions, but we would still need someone to review the results, reply to people and decide what to act on.

Capterra lists Slack, Hootsuite and Looker Studio, and says the API is included in the Pro, Business and Enterprise plans. We could not confirm other integrations, such as a CRM, so we would check this on the vendor site.

We would check the monthly mention limit against our expected volume, since reviewers report running out. We would also check platform coverage, because one reviewer noted Line and WeChat were missing at the time, and test how many mentions are irrelevant during the free trial.