FullStory

FullStory shows us how visitors actually use our website or app, through session recordings and behaviour analytics. We could find where users get stuck, hit errors or leave, rather than relying on guesses. That helps us decide what to fix to improve conversions.

It can fit a small team that wants deep behaviour insight, but cost is a concern. Capterra shows 4.6/5 from 67 reviews, with praise for ease of use and support. One reviewer called it among the most expensive session recording options, so we would compare it with lighter tools.

Capterra lists Data Direct, Business, Advanced and Enterprise plans with contact vendor pricing, and says a free trial and free version exist. We could not confirm current prices or free plan limits. Confirm on the vendor pricing page, and note reviewers report price increases.

We could watch session replays, build custom dashboards without developer help, and debug issues. Reviewers mention widget recordings and attention to personal data handling. We could not confirm the full current feature list.

It helps rather than replaces a person. Someone on our team has to watch the sessions, spot patterns and decide changes. It provides evidence but not decisions.

Capterra lists 15 integrations, including Google Analytics, BigQuery, Snowflake, Adobe Target, Dynamic Yield, Tealium and Qualtrics. We could not confirm the vendor's own list, and some Capterra entries look unusual, so check the vendor site for the tools we use.

We would get a written quote and check what sessions or volume it covers, since reviewers mention price clarity and sharp minimum package rises. We should also check privacy settings and consent for recording visitors. We could not fetch G2 or Trustpilot pages, so we could not confirm findings there.