Mopinion

Mopinion collects feedback from visitors on your website, app or email and shows it in dashboards, so you can see what frustrates users and where to improve. It suits teams who want feedback tied to specific pages.

Maybe. Reviewers on Capterra praise easy setup and flexible forms, but the entry price is high for a small business, with Standard listed from $259 per user per month on Capterra. The rating is 4.2 from 19 reviews, mostly dated 2020 to 2023.

Capterra lists Standard from $259 per user per month, while G2 lists Standard from 279 per month (the currency differs between pages) and Enterprise by quote. G2 offers a 14-day trial without a credit card. Confirm current pricing with the vendor.

Per G2, Standard covers website feedback on one domain with unlimited responses, forms and dashboards and full API access. Capterra lists surveys, NPS structure, sentiment analysis, tagging and reporting. Enterprise adds email and in-app channels, single sign-on and white labeling.

It helps. It gathers and sorts feedback, but your team still has to read it, prioritise fixes and ship them. Capterra reviewers described the AI features as underdeveloped.

Capterra highlights Slack, Trello, Jira, WordPress, Basecamp, Asana, Microsoft Teams and HubSpot CRM, with others such as Intercom, Zendesk Connect and Google BigQuery in the wider catalog. Confirm your tool is supported on the plan you need.

Check that Standard's single-domain limit fits you, as multiple channels sit on Enterprise. Capterra reviewers reported slow dashboards and caps on users and reports on lower plans, and most reviews predate 2024, so ask for a trial.