Lucky Orange

Lucky Orange helps us understand how visitors behave on our site so we could find where they drop off. It combines heatmaps, session recordings, funnels, surveys and live chat. Capterra reviewers say it revealed site issues their teams were not aware of.

Both sources we read suggest a good fit for small to mid-sized businesses and ecommerce teams. Capterra lists unlimited team members on all plans and a 4.7/5 rating from 268 reviews. Some reviewers mention a learning curve for new users.

Capterra lists a free plan and paid plans from about $39 per month, rising through $89 and $249 up to higher tiers by traffic, with a 7-day trial and a discount for annual billing. One other review quoted from $32 per month billed annually. Prices differ by source, so confirm on the vendor pricing page.

We could watch session recordings, view click, scroll and hover heatmaps, build conversion funnels, collect poll and survey responses, analyse forms and use live chat. Capterra also lists A/B testing and alerts, though we could not confirm their depth.

It only helps. It collects and displays behaviour data, but a person has to review it and decide what to change. We could not confirm any automated AI recommendations.

Capterra lists 8 integrations including WordPress, Shopify, BigCommerce, HubSpot CRM and Google Analytics 360. Another review also mentions Zapier, Optimizely, Square, Magento and Google Tag Manager, plus a public API. We could not verify these on the vendor site.

Reviewers say it does not track data from before installation, some replays failed to save or play, and session limits can feel low for the price. We would trial it on our busiest pages and check the session cap. We could not confirm Trustpilot or G2 feedback.