Tool Information
Chatwoot is an open source support inbox with live chat, email, WhatsApp and social messaging plus the Captain AI agent.
The open source version is free to self host and the cloud has a free trial.
What users say elsewhere
A summary of patterns across popular review sites and community discussions
- Open source
- Self host
- Captain AI
- Unified inbox
- Prices not stated for cloud
- Self host effort
- Needs review
- Fewer enterprise tools
Alternatives to consider
Other tools worth comparing, based on how teams typically choose between them
Is this a fit for your team?
How much setup and in-house expertise this tool needs, and how much you would depend on outside help
Independence checks 4 of 5 met, 1 unknown
✓Can start on your own. Free or trial start, self-serve signup.
?Works without marketing know-how. Ease of use not detailed.
✓Your team can run it day to day. Works for small teams.
✓Low risk of costly mistakes. Low risk, results are easy to review.
✓Affordable to start small. Affordable to start small.
Teams wanting control or low cost.
Teams without technical help.
Video tutorials
A few walkthroughs to see the tool in action before you commit
Frequently asked questions
Quick answers to common questions before you sign up
Yes, there is a free trial or plan.
Teams wanting control or low cost.
Yes, check the results before using them in public.
Pricing
Reviews
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