Brevo

It gives a small business email, SMS and a simple CRM in one account, with a free plan that does not force you to pay while you grow. You can send newsletters, set up automatic emails and also send system emails such as order confirmations.

Often yes. Reviewers say the drag and drop builder is easy for beginners and that it is cheaper than Mailchimp or Constant Contact. The catch is that the automation and contact setup take a few hours to learn, and the CRM is basic, so it will not replace a proper sales pipeline tool.

Brevo prices by emails sent rather than by contacts, which many small businesses prefer. The free plan allows unlimited contacts but about 300 emails a day and puts a Brevo logo in your emails. Paid plans start at single digit euros a month for removing the logo, and marketing automation comes in around the mid teens per month in one independent review. There is a big jump to the Professional plan, listed near 499 euros a month. Prices change, so confirm on the pricing page.

Send campaigns, build automations with a visual canvas, collect leads with forms, manage contacts and segments, send SMS and WhatsApp messages, and use the SMTP and API for transactional email. Landing pages and the CRM exist but are simpler than dedicated tools.

It automates sending and follow-up, which saves hours each week. It will not choose your audience or write your offer, so someone still needs to own the content.

Yes, it works with WordPress, WooCommerce, Shopify and many others, and it connects to the rest through Zapier. Some reviewers found passing contact fields between apps fiddly, and a native Salesforce connection is limited, so test your most important integration during the free period.

The most repeated complaint is account suspension. Several small senders were suspended right after sign up or after bots hit their forms, with unclear reasons, though accounts were usually restored after verification. Protect your forms with a captcha and verify your sending domain. Also send test emails to your own inboxes, because a few users reported uneven deliverability, and expect email support replies to take a day or two on lower plans.