Tool Information
tawk.to offers a unified inbox, CRM, pipeline, knowledge base and AI answers, and states it is 100 percent free.
The homepage says it is free with unlimited agents. Setup takes about two minutes.
What users say elsewhere
A summary of patterns across popular review sites and community discussions
- Free
- Unlimited agents
- CRM included
- Mobile apps
- Few paid support promises
- Needs review
- Basic AI depth
- Add ons not covered
Alternatives to consider
Other tools worth comparing, based on how teams typically choose between them
Is this a fit for your team?
How much setup and in-house expertise this tool needs, and how much you would depend on outside help
Independence checks 5 of 5 met
✓Can start on your own. Free or trial start, self-serve signup.
✓Works without marketing know-how. Simple, guided use.
✓Your team can run it day to day. Works for small teams.
✓Low risk of costly mistakes. Low risk, results are easy to review.
✓Affordable to start small. Affordable to start small.
Small businesses wanting a free chat tool.
Teams needing enterprise SLAs.
Video tutorials
A few walkthroughs to see the tool in action before you commit
Frequently asked questions
Quick answers to common questions before you sign up
Yes, there is a free trial or plan.
Small businesses wanting a free chat tool.
Yes, check the results before using them in public.
Pricing
Reviews
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