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Customer Feedback (16)

Typeform

Form and survey builder with AI flows and analytics.

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Starting price See site

Tool Information

Typeform builds adaptive forms and surveys that collect data and leads. It adds automation flows, topic and sentiment analysis and over 400 integrations.

A free plan is offered. Paid plan prices were not shown on the page.

What users say elsewhere

A summary of patterns across popular review sites and community discussions

✓What people like
  • Free start
  • Friendly form design
  • 400 plus integrations
  • Video and audio answers
✗Common complaints
  • Prices not confirmed
  • Free limits not shown
  • Forms before deep analytics
  • Costs rise with plans
Based on patterns across popular review platforms and community discussions, not a single review quoted verbatim.

Alternatives to consider

Other tools worth comparing, based on how teams typically choose between them

SurveyMonkey
Survey platform with AI tools, templates and a research panel.
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BlockSurvey
AI survey builder with privacy features and thematic analysis.
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Qualtrics
Experience management platform for customer and employee feedback.
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Is this a fit for your team?

How much setup and in-house expertise this tool needs, and how much you would depend on outside help

Beginner friendly (score 3/3)
 
Low, plug and play     Medium, some setup     High, needs a specialist

Independence checks 4 of 5 met, 1 unknown

✓Can start on your own. Free or trial start, self-serve signup.

✓Works without marketing know-how. Simple, guided use.

✓Your team can run it day to day. Works for small teams.

✓Low risk of costly mistakes. Low risk, results are easy to review.

?Affordable to start small. Plan prices not confirmed.

Good fit if:

Teams that want attractive forms and surveys.

Consider skipping if:

Teams needing deep text analytics.

Video tutorials

A few walkthroughs to see the tool in action before you commit

 

Frequently asked questions

Practical answers, plus what users report on review sites

What problem does Typeform solve for me?

Typeform helps you collect information through friendly, one-question-at-a-time forms, surveys and quizzes. It suits lead capture, feedback and onboarding where completion rates matter. We read Capterra; the vendor site did not open for us.

Is Typeform a good fit for a small team?

Yes, it is widely used by small teams. Capterra shows 4.7 out of 5 from 984 reviews and lists a free version. Reviewers do say that paid plans cap responses and that costs can bite for startups.

How much should I budget for Typeform?

Capterra lists Basic at $39 per month (100 responses), Plus at $79 (1,000), Business at $129 (10,000), and higher tiers up to Growth Pro at $379, plus custom Enterprise. Response caps matter most, so estimate your volume. Confirm on the vendor pricing page.

What can I do with Typeform?

You can build forms, surveys and quizzes with custom branding, payments, and partial responses. Business adds drop-off analysis and conversion tracking. Higher tiers add AI clarifying questions, lead scoring and video questions.

Does Typeform replace a person or just help?

It helps. It gathers and organises answers, but a person still writes the questions and acts on results. It does not replace staff.

Does Typeform connect with my other tools?

Capterra names Salesforce on Growth Pro and conversion tracking with Google Analytics, Google Tag Manager and Meta Pixel on Business and above. We could not confirm the full integration list, so check your CRM and email tool.

What should I check before relying on Typeform?

Check the response limit and user seats on your plan, and which features are paywalled, such as branding removal on Plus. Test the form on mobile. Confirm current prices, as Capterra reviewers mention essential features at higher tiers.

Pricing

Free
Start free
Free
Paid
Core and growth plans
See site
 
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September 2026

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