Pipedrive

Pipedrive is a sales CRM built around a visual drag-and-drop pipeline, so we could see every deal and what to do next. It helps small sales teams stay on top of follow-ups. Reviewers praise the pipeline view most.

Yes, especially for small sales teams of a few reps who focus on pipeline management. A third-party review notes lower tiers have limits on automations and reports and that support quality is inconsistent. It is less suited if we need deep reporting or marketing automation.

One third-party review lists about $14, $39, $59 and $79 per seat per month billed annually, higher if billed monthly, with a 14 day trial and add-ons billed separately. We could not confirm current prices, so confirm on the vendor pricing page. The same review suggests the lowest plan is too limited for most teams, and add-ons can accumulate.

We could track deals in unlimited pipelines, build emails, automate steps, run reports, and use a mobile app for field work. Add-ons cover prospecting, campaigns, web visitors and smart documents. We could not confirm every current feature per tier.

It helps rather than replaces. It organises deals and automates routine steps, but people still run the sales conversations. Prospecting add-ons can find contacts but do not close deals.

The third-party review we read did not list the full integration catalogue, though it mentions a native prospecting add-on and a Zapier connection. We could not confirm the complete list, so check the vendor marketplace for our tools.

We would check automation and report limits on the tier we pick, plus add-on costs. We would test support responsiveness since reviewers call it inconsistent. We would also confirm lead and deal caps and whether phone support is included on our plan.