Grade.us

Grade.us is software for asking customers for reviews and managing the results, so it helps if your Google or Facebook reviews are thin or you want a repeatable way to request them. Capterra lists email and text review request campaigns, a review carousel for your website and social sharing tools. It is built with agencies in mind, so it also suits marketers who manage reviews for clients. It does not create reviews by itself, you still need happy customers.

Capterra reviewers say it suits small and mid-sized agencies that want to resell review services and stay profitable. A single local business can use it too, but the pricing is shown per user and the white label and reseller options may be more than you need. Capterra gives it 4.8 out of 5 from 244 reviews, with ease of use at 4.7. Try the free trial first to see if the setup suits you.

Capterra lists four plans between 25 and 110 US dollars per user per month, with a free trial and no free version. Capterra also says text campaigns are priced at 10 dollars a month but does not clarify whether that is included or an add-on. Some reviewers mention unexpected fee increases, so confirm current prices and what is included on the vendor pricing page.

According to Capterra you can send review requests by email and text, collect reviews across unlimited review sites, and show a floating review carousel on your website. It also lists a review stream, social sharing, white labeling and an API on higher plans. We could not confirm the exact review sites supported, so check that your key platforms are covered.

It helps. It automates sending requests and tracking replies, but a person still decides who to ask and responds to reviews. Agencies use it to deliver a service to clients, which still needs staff time. Nothing we found suggests it writes or answers reviews for you.

Capterra says all plans include integrations, and the API is limited to the Partner and Agency plans. We could not confirm which specific tools are supported because the page we saw did not name them. Ask the vendor whether it connects to your CRM, booking or invoicing system before you buy.

Check the per-user pricing against how many people need access, and ask about future price rises, as some Capterra reviewers complained about them. Confirm that text messaging is included and whether there are limits. Make sure the review sites you care about are supported and that you follow each platform's rules on asking for reviews. We could not reach the vendor site, so verify details there.