Clerk.io

Clerk.io is an ecommerce personalisation tool covering search, product recommendations, email and audience segments. We would use it to help shoppers find products faster and to show relevant suggestions, aiming at higher conversion and order value. Reviewers on Capterra mention gains in conversions and sales.

It looks like a reasonable fit. Capterra reviewers describe implementation and customisation as easy, with ease of use rated 4.6. One reviewer reported a difficult Magento 2 integration and slow support, so results depend on the platform.

Capterra lists modules for Search, Recommendations, Email and Audience, each starting at about US$99 per month with a free trial, though the same page also mentions a figure of $356 per month. One reviewer said the price model can quickly become expensive as we add features and volume. Please confirm on the vendor pricing page.

We could run on-site search, product recommendations, personalised email campaigns and audience segments. Reviewers also mention using its content to lift average order value. Which features we get depends on the modules we buy.

It helps rather than replaces. It automates recommendations and email personalisation, but we would still need someone to plan campaigns, manage the catalogue and check results.

Capterra lists 15 integrations including Shopify, WooCommerce, BigCommerce, Adobe Commerce, PrestaShop, Shopware, Klaviyo, HubSpot and Google Ads. We could not confirm depth of each integration, so we would check our own platform before buying.

We would check total cost across modules as volumes grow, and test the connection with our platform since one reviewer had integration problems. We would also check support responsiveness during the trial. Capterra shows 4.7 from 20 reviews, a fairly small sample, and we could not confirm G2 or Trustpilot scores.